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Dubai Islamic Bank

 

🏦 1. Introduction: What is Dubai Islamic Bank?


Dubai Islamic Bank (DIB) is the first Islamic bank in the world, established in 1975 in the United Arab Emirates. It operates strictly under Shariah (Islamic law) and has become one of the largest Islamic banks globally, serving over 5 million customers.


Headquartered in Dubai, DIB blends modern banking innovation with authentic Islamic values to offer a full spectrum of retail, business, and corporate financial services.



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History and Legacy of DIB


Founded: 1975


Pioneer of Islamic banking globally


Listed on Dubai Financial Market (DFM)


Operates in UAE, Pakistan, Kenya, Indonesia, Sudan, and more


Owns majority stake in Paninis Dubai Sy aria how Bank (Indonesia)



With a rich history and a future-driven strategy, DIB stands at the forefront of Islamic finance worldwide.



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3. DIB Market Position in the UAE and Globally


Top 3 Islamic banks in the world by assets


Over 90 branches across the UAE


More than 5 million active customers


One of the most digitized Islamic banks


Rated A3 (Moody's) and A (Fitch) for financial strength



DIB's commitment to ethical finance and financial inclusion has earned it a leading reputation in the Islamic banking sector.



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4. Personal Banking Services


đź’° Accounts:


Current Account (Wakala based)


Savings Account (Mudharabah based)


Investment Deposit Account


Al Islami Gold Account (priority banking)


Ladies’ Account – Johara


Child Account – Shaatir



đź’ł Debit Cards:


Free international usage


24/7 ATM access


Discounts on lifestyle and dining partners




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🏦 5. Business and Corporate Banking


DIB offers Shariah-compliant business solutions for startups, SMEs, and large corporations.


Business Services:


Business current and saving accounts


Working capital finance


Murabaha-Based trade finance


Waka la deposits


Corporate debit cards



DIB also supports Government initiatives, including Emirati business programs, and offers dedicated relationship managers for larger businesses.



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6. Digital and Mobile Banking


DIB Mobile App Features:


View balances and transactions


Pay DEWA, Etisalat, and other bills


Transfer funds locally and internationally


Apply for finance or credit card


Secure biometric login



Online Banking (Personal & Corporate):


Dashboard for full financial control


WPS file upload


Manage standing instructions


View Islamic financing schedule



DIB’s digital services are available via the app, desktop, ATMs, and even WhatsApp banking.



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7. Shariah-Compliant Finance Products


All of DIB’s offerings are certified by a Shariah Board, including:


Credit Cards (Takaful-covered):


Al Islami Classic, Platinum, Infinite Cards


Emirates Skywards Card (miles earning)


Cashback, travel insurance, and airport lounge access



Personal Finance:


Based on Murabaha or IJA rah contracts


Flexible repayment (up to 48 months)


No interest, only profit margin


Early settlement options



Auto Finance:


New & used car finance


Islamic leasing (IJA rah)


Insurance & registration support



Home Finance:


Buy, build, or refinance homes


Based on IJA Ra or Murabaha models


Up to 85% financing


Salary-transfer and non-salary-transfer options available




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8. DIB Wealth and Investment Management


Wealth Services:


Sunk UK (Islamic bonds)


Equity funds


Real estate investment


Islamic mutual funds


Structured investment products


Taka full (Islamic insurance)



High-net-worth individuals can access Al Islamic Private Banking with dedicated advisors and custom portfolio planning.



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9. Target Customers


DIB serves:


UAE Nationals


Expatriates (salary or non-salary transfer)


SMS and Entrepreneurs


Corporations


Women and children (custom products)




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10. Awards and Achievements


DIB has received numerous awards, such as:


Best Islamic Retail Bank – 2023 (Global Finance)


Most Innovative Islamic Bank – 2022


Best Mobile Banking Experience – UAE 2023


World’s First Islamic Bank – Recognized by multiple regulators




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How to Open a DIB Account


Requirements:


Emirates ID


Passport with valid UAE visa


Salary certificate or trade license


Proof of address (DEWA bill, tenancy contract)


 Methods:


Visit nearest DIB branch


Use DIB mobile app


Apply online via www.dib.ae




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12. DIB Customer Support


Call Center: 04 609 2222


WhatsApp Banking: +971 4 609 2222


Live Chat: Available on the mobile app and website


Branch Hours: 8 AM to 2 PM (varies by location)


ATM/Branch Locator: Via app or DIB website




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13. Frequently Asked Questions (FAQs)


Is Dubai Islamic Bank safe?


Yes. DIB is regulated by the UAE Central Bank and audited by a Shariah Supervisory Board. It has strong capital adequacy ratios.


Is DIB for Muslims only?


No. DIB is open to everyone, regardless of religion. Its services are based on Islamic principles, but all customers are welcome.


Does DIB offer online account opening?


Yes. You can open an account through the Hayyak app or the official website.


Is DIB part of the UAE Wages Protection System (WPS)?


Yes. DIB fully supports WPS compliance for business payroll needs.



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14. DIB Compared to Other UAE Banks


Feature DIB ADCB FAB


Shariah Compliance ✅ 100% ✅ (via Al Hilal) ✅ (via FAB Islamic)

Digital Services ✅ Excellent ✅ Excellent ✅ Excellent

Islamic Credit Cards ✅ Exclusive ✅ Few options ✅ Few options

Account Opening Online ✅ Hayyak App ✅ Yes ✅ Yes



DIB leads in Islamic innovation and customer-first Shariah-compliant services.



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