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Abu Dhabi Commercial Bank (ADCB)

 

🏛️ 1. Introduction to ADCB


Abu Dhabi Commercial Bank (ADCB) is one of the leading retail and commercial banks in the United Arab Emirates. Known for its personalized services, digital innovation, and financial strength, ADCB has grown into a trusted institution serving millions of customers across personal, business, and corporate sectors.


With a strong foundation in Abu Dhabi and operations across the UAE and beyond, ADCB continues to innovate while staying true to its mission: “Ambition Drives Progress.”





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2. ADCB History and Background


Founded in 1985, ADCB was formed through the merger of Emirates Commercial Bank, Federal Commercial Bank, and Khalij Commercial Bank.


🔹 Key Milestones:


Listed on Abu Dhabi Securities Exchange (ADX)


Merged with Union National Bank (UNB) in 2019


Acquired Al Hilal Bank, expanding Islamic banking


Now one of the top three banks in the UAE by assets



Today, ADCB is a major player in the region, well-known for its customer service, technology-driven banking, and strategic partnerships.



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3. ADCB’s Market Position in the UAE


ADCB is:


Among the top 3 largest banks in the UAE


Serving over 1 million personal customers


Focused on retail banking, SME services, corporate lending, and Islamic finance


Committed to UAE’s Vision 2030 and economic development



With over 50 branches, 400+ ATMs, and a robust online presence, ADCB ensures access and convenience across the Emirates.



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👨‍💼 4. Personal Banking Services


ADCB provides a wide range of personal banking solutions for residents, expats, and high-net-worth individuals.


💳 Account Types:


Current Account – Unlimited transactions, easy access


Savings Account – Interest-based or Shariah-compliant


Emirati Advantage Account – Tailored for UAE nationals


Excellency Account – Premium banking experience with priority support



💸 Other Services:


Local & international transfers


Standing instructions and bill payments


Safe deposit boxes


Travel cards and foreign exchange




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🏢 5. ADCB Business and Corporate Banking


ADCB supports SMS, startups, and large enterprises with custom-built solutions.


🏦 SME Banking:


Business current and savings accounts


Trade finance


POS and merchant services


Business loans and overdraft facilities


Wages Protection System (WPS)



🏦 Corporate Banking:


Corporate deposits


Project finance


Syndicated lending


Cash and liquidity management


Treasury and FX solutions




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6. ADCB Digital Banking


ADCB is a pioneer in smart digital banking in the UAE.


ADCB Mobile App:


Real-time balance, transfer, and card control


Face ID login


Mobile cheque deposit


Investment dashboard


Utility and Etisalat/Du bill payments



ADCB Personal Internet Banking:


Accessible 24/7


International remittance


Card activation/deactivation


Secure OTP and encryption



ADCB has also introduced “Hayyak” – a digital onboarding system to open accounts instantly.



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7. ADCB Islamic Banking (via Al Hilal)


Through its Islamic arm, Al Hilal Bank, ADCB offers Shariah-compliant banking services:


Islamic current and savings accounts


Murabaha personal and auto finance


Islamic credit cards


Sukuk investments


Islamic home finance (Ijara/Murabaha)



Al Hilal also provides a fully digital Islamic banking app for both individuals and businesses.



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💳 8. ADCB Credit Cards Overview


ADCB offers a variety of lifestyle, travel, cashback, and Islamic credit cards.


🔝 Popular Cards:


ADCB Touch points Gold Card – Earn points on every spend


Lulu Platinum Card – Grocery cashback and Lulu shopping rewards


Etihad Guest Infinite Card – Free miles, travel insurance, lounge access


Simply life Cashback Card – No annual fee, instant cashback


ADCB Islamic Card – Shariah-compliant with flexible limits



🎁 Common Features:


Free airport lounge access


Balance transfer at 0%


Dining, travel, and lifestyle offers


Installment plans and rewards programs




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💰 9. ADCB Loans and Financing Options


ADCB offers a range of fast, low-interest financing for every need.


Personal Loans :


Loan up to AED 1 million


Repayment up to 48 months


No salary transfer options available


Competitive rates



🔹 Auto Loans:


New and used car loans


Up to 80% of car value


Quick approvals



🔹 Home Loans:


Islamic and conventional


For residents and expats


Buy, refinance, or build


Interest rates starting as low as 2.75%



ADCB also provides education loans, wedding loans, and vacation finance.



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 10. ADCB Wealth and Investment Services


🧠 ADCB Investment Products:


Mutual funds


Global equities


Sukuk and fixed-income securities


Structured products


Offshore investments


Real estate investment solutions



💼 Premium Wealth Services:


Personal financial advisors


Custom portfolio design


Market insights and research


Estate and succession planning




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🏦 11. ADCB vs Other UAE Banks


Feature ADCB FAB Emirates NBD


Retail Experience ✅ Strong ✅ Strong ✅ Very Strong

Digital Banking ✅ Excellent ✅ Excellent ✅ Best-in-class

Islamic Banking ✅ Al Hilal ✅ FAB Islamic ✅ Emirates Islamic

Credit Cards ✅ Variety ✅ Variety ✅ Extensive

SME Banking ✅ Growing ✅ Leading ✅ Strong



ADCB offers great value for personal banking customers, especially those seeking a mix of conventional and Islamic finance.



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12. Awards and Recognition


ADCB has earned numerous awards over the years:


Best Retail Bank – UAE – The Asian Banker


Best Digital Transformation Initiative – Global Finance


Top 10 Safest Banks in the Middle East – Global Finance Magazine


Best Wealth Management Bank in UAE – World Finance Awards




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How to Open an Account at ADCB ?


Requirements:


Emirates ID


Valid passport (for expats)


Residency visa


Salary certificate or trade license



🖥️ Steps:


1. Download the ADCB mobile app or visit adcb.com



2. Select your preferred account



3. Upload your documents



4. Verify with UAE Pass or OTP



5. Start banking in minutes!





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14. Customer Reviews and Reputation


ADCB is well-reviewed for:


Reliable mobile banking


Fast approvals for credit cards and loans


Excellent customer service


Easy onboarding through Hayyak


Value-packed Islamic and conventional banking



Some users have noted longer call center wait times, but digital self-service has significantly improved.



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15. Frequently Asked Questions (FAQs)


 Is ADCB a government-owned bank?


Yes, the Abu Dhabi government owns a significant stake via the Abu Dhabi Investment Council.


Does ADCB have a minimum salary requirement?


Yes. For personal loans or salary-transfer accounts, usually AED 5,000–8,000/month.


Does ADCB support Apple Pay and Google Pay?


Yes. ADCB cards are compatible with Apple Pay, Samsung Pay, and Google Pay.


What is the customer care number?


You can call ADCB at 600 50 2030 for support or use WhatsApp/chat in the app.



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16. Final Thoughts


Abu Dhabi Commercial Bank (ADCB) combines legacy, innovation, and customer-centricity. Whether you're an expat, Emirati, business owner, or investor, ADCB offers reliable, rewarding, and personalized financial solutions.


From smart digital banking and Shariah-compliant finance to tailored credit cards and investment advice, #ADCB is among the most trusted and progressive banks in the UAE today.



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Throughout Article Naturally


Abu Dhabi Commercial Bank


ADCB UAE


Open account ADCB


ADCB mobile app


ADCB personal loan


ADCB credit card


ADCB vs FAB


Islamic banking ADCB


Best banks in Abu Dhabi


ADCB business account


ADCB Al Hilal Bank


Digital banking UAE



Explore 


Abu Dhabi Commercial Bank (#ADCB) in this full 2025 guide. Learn about ADCB services, loans, credit cards, digital banking, and why it’s a top bank in the UAE.



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Table of Contents


1. Introduction to ADCB



2. ADCB History and Background



3. ADCB’s Market Position in the UAE



4. Personal Banking Services



5. ADCB Business and Corporate Banking



6. ADCB Digital Banking



7. ADCB Islamic Banking



8. Credit Cards Overview



9. Loans and Financing Options



10. ADCB Wealth and Investment Services



11. ADCB vs Other UAE Banks



12. Awards and Global Recognition



13. How to Open an Account



14. Customer Reviews



15. Frequently Asked Questions (FAQs)



16. Final Thoughts


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